Does this work with my existing Nokumo Website?

Yes — it's built right into Nokumo Websites. It already knows your booking engine, your rooms and your content, so there's nothing to integrate and nothing to set up. You switch it on and it works.

Will it search my live availability and rates?

Yes. It checks the very same live availability and rates your guests see in your booking engine, and helps them find and book the right room then and there. It understands dates, location, group size, pets and property type.

What happens on checkout and payment pages?

They're completely off-limits to the assistant — always. Checkout, payment, confirmation and self check-in pages are never read, so your guests' payment and personal details stay private.

How does reservation lookup work?

A guest confirms their booking with their reservation ID and name, and only then sees their own details. If it isn't a match, nothing is shared — simple and secure.

Which languages does it support?

Over 30, automatically. It spots the language a guest is writing in and replies in kind — English, German, Croatian, Italian, Slovenian, French, Dutch, Spanish and more. Every guest feels at home.

Not quite — it's in final development. Join the waitlist and you'll be first in line for an invitation, with our team helping you go live.

Pricing lands at launch. It'll be a simple monthly add-on to your existing Nokumo Websites plan — no surprises. Waitlist members will be the first to hear the details.

New · Built into Nokumo Websites

Your website handles the questions, so your team can handle the guests

Meet the 24/7 AI concierge built into your booking engine. It answers guests, checks live availability and helps them book — instantly, in any language — so your team can stop repeating themselves and get back to the people in front of them.

Start free trial

Free early access
No commitment
Cancel anytime

Your team can't be everywhere. Now they don't have to be.

of guest questions land outside reception hours

nights, weekends, holidays

to answer — not a day later by email

instant, every time

languages answered automatically

every guest feels at home

What it does

Everything your front desk does — without the front desk

It plugs straight into your Nokumo booking engine and website. No new tools, no setup, no extra work for your team. It simply knows every property you run — and never clocks off.

Finds the perfect room — instantly

A guest types "a sea-view apartment for four, with a dog, next weekend." The assistant searches your live availability and shows them exactly what's bookable — then helps them reserve it on the spot.

Live from your booking engine

Looks after guests who've already booked

"When's check-in? Is there parking?" Guests get answers about their own reservation in seconds — securely, without emailing your team or waiting until morning for a reply.

Private & secure

Knows every property inside out

Amenities, house rules, the walk to the beach, whether the pool is heated — it answers like a team member who's worked there for years, straight from your own website.

Always up to date

Becomes their local guide

"Where's the best dinner nearby? How do I get from the airport?" It turns your website into a destination guide — the kind of help that makes guests choose you, and come back.

Local tips, on tap

Speaks every guest's language

German, Croatian, Italian, French — it replies in whatever language a guest writes in, automatically. Every visitor feels looked after, wherever they're from.

30+ languages

Guards your guests' privacy

Payment and checkout pages are completely off-limits to the assistant. Your guests' personal and payment details are never seen, never shared — full stop.

GDPR-ready

How it works

Live in minutes. Working while you sleep.

No developers. No training. No new platform to learn. Switch it on and your website starts answering guests — and winning bookings — today.

~2 minutes

Flip the switch

Turn on AI Guest Assistant in your Nokumo dashboard. It instantly connects to your rooms, rates, availability and property content — nothing to configure.

Automatic

It learns your properties

It reads your website and gets to know each property — amenities, rules, the local area. Update your site and it keeps up on its own, no maintenance needed.

24/7, from day one

Your guests get answers

A friendly chat appears on your website. Guests ask anything, at any hour, in any language — and book — while your team focuses on the guests in front of them.

Built on trust

Your guests' data is sacred. We treat it that way.

An assistant that talks to your guests has to be trustworthy. AI Guest Assistant is built with serious, independent safeguards — so you get all of the convenience and none of the risk.

It can't be tricked or talked out of line

Guests can chat naturally, but they can never manipulate the assistant into misbehaving or revealing anything it shouldn't. It stays helpful, on-message and on-brand — every single time.

Every message is checked before it's answered

Each guest message is quietly screened for anything malicious before the assistant responds — protecting your business and your data in the background, without ever slowing a real guest down.

Abuse stops at the door

Built-in protections block bots and bad actors automatically, so genuine guests always get a fast, smooth experience and nothing dodgy ever slips through.

Bookings are verified, never guessed

Reservation details are only shared after a guest proves the booking is theirs. No match, no information — your guests' privacy stays protected, always.

Be the first to go live

Early access is opening soon — and the first hotels and short-stay operators in get the most hands-on support. Join the waitlist for priority onboarding and a free setup session with our team, so you're live and answering guests from day one.

AI Guest Assistant, explained

Let your website take the night shift

No commitment · Cancel anytime. Let the assistant handle the endless questions — day, night and every language — so your team can focus on the guests in front of them. Join the waitlist and be first to go live.