Question 1

What is a channel manager and does my property need one?

Accepted Answer

A channel manager syncs rates, availability, and restrictions two-way between your PMS and every connected sales channel — in Nokumo's case 60+ OTAs, from Booking.com and Airbnb to Adriatic regional channels, with changes propagating in under 60 seconds. Any property selling on more than one channel needs one to avoid double-bookings and manual updates.

Question 2

Does Nokumo's channel manager work for vacation rentals and apartments, not just hotels?

Accepted Answer

Yes. Alongside the priority hotel OTAs (Booking.com, Airbnb, Expedia, Google Hotels, Vrbo, Agoda), Nokumo connects to Adriatic-region vacation-rental channels — Kroati.de, Atraveo, and TUI Villas — used by apartment and holiday-home operators. The same two-way sync, 60-second propagation, and overbooking protection apply regardless of property type.

Question 3

How is Nokumo's channel manager different from a standalone channel manager?

Accepted Answer

Nokumo's channel manager is built into the same system as your PMS and booking engine, not a separate tool with its own sync delay. Rate and availability changes made in the PMS reach every connected channel directly — there's no intermediate export/import step between systems.

Question 4

What happens if two channels try to book the same unit at once?

Accepted Answer

Nokumo's two-way sync closes the overbooking window to under 60 seconds. The moment a booking is confirmed on any channel, availability updates everywhere else, so the odds of a second booking landing in that window are minimal — and any edge case is flagged immediately rather than discovered at check-in.

Question 5

What is the difference between a channel manager and a PMS?

Accepted Answer

A PMS (property management system) is where your reservations live and your operations run. A channel manager is the sync layer that connects the PMS to OTAs like Booking.com and Airbnb — pushing rates and availability out, pulling bookings back in. In Nokumo the channel manager is built into the PMS, not a separate tool, so changes propagate directly, with no export/import step between systems.

Question 6

Do I need a separate contract with each OTA?

Accepted Answer

You still hold your own listing/contract relationship with each OTA (Booking.com, Airbnb, etc.) as usual — Nokumo doesn't broker those agreements. What Nokumo replaces is the manual work of keeping rates, availability, and restrictions in sync across all of them by hand.

Question 7

How many OTAs does Nokumo connect to?

Accepted Answer

Nokumo connects to 60+ OTA channels, from global platforms like Booking.com, Airbnb, Expedia, and Vrbo to regional specialists. Every connection is native — no middleware, no third-party connector fees, and no per-channel contracts beyond the ones you already hold with each OTA.

Question 8

How fast does a rate change reach all my channels?

Accepted Answer

Under 60 seconds. One rate change in Nokumo propagates to every connected channel, so the booking.com price, your direct site, and the niche regional channels never drift apart. It is the same 60-second sync engine that keeps every channel in step.

Question 9

Can I choose which units go to which channels?

Accepted Answer

Yes. Each unit maps to channels independently, so a room can sell on Booking.com and your direct engine while a long-stay apartment sells only on Airbnb and Vrbo. Rate plans can also differ per channel, letting you price OTAs and direct differently to reflect commission costs.

Question 10

Does the channel manager prevent double bookings or just sync them quickly?

Accepted Answer

Prevention, not cleanup. Availability is decremented centrally the moment any channel books, and the remaining channels are closed within the same sub-minute sync cycle — so even two guests booking the same room simultaneously cannot both win the same night.

Question 11

What does Nokumo's channel manager cost compared to a standalone one?

Accepted Answer

It is included in the Nokumo platform subscription rather than sold as a separate licence — so there is no second vendor bill stacking on your PMS bill. Standalone channel managers typically charge per unit on top of whatever your PMS costs; here the channel manager and the PMS are one system and one price.

Question 12

Does it work for mixed portfolios of apartments, villas, and rooms?

Accepted Answer

Yes — the channel manager is unit-type agnostic. Apartments, villas, hotel rooms, and dorm beds all map to channels as bookable units, which is why the same engine serves vacation rental owners, aparthotels, hostels, and hotels from one codebase. One inventory model, every property type — mixed portfolios need no workaround.

One rate change. Every channel. Under 60 seconds.

60+ channels. One update.

How two-way sync works

Change a rate or availability in the PMS

Nokumo pushes it to 60+ OTAs in under 60 seconds

Bookings flow straight back into the PMS

Availability updates everywhere

Channel Manager FAQ

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