Your front desk at 11 p.m. A link. Not a person.

EUR 0.49 per completed guest check-in. There is also a flat monthly option: EUR 19/month + EUR 0.19 per guest — better value for properties with 40+ guests per month. No setup fee.

No. The self check-in flow runs entirely in the guest's mobile browser. They receive a link by email or SMS — no app download required.

Nokumo integrates with SALTO, Dormakaba, and standard PIN-code systems. The door code is sent to the guest automatically after check-in is completed. No hardware required for PIN-code access.

Guests photograph their passport or ID card during the self check-in flow. Nokumo's OCR auto-reads the data and submits it to eVisitor (Croatia), eHrp (Slovenia), Alloggiati Web (Italy), or the applicable local authority — all within the legally required window.

ID document images are automatically deleted after the required retention period (7 days in most EU markets). The structured data is retained for the legal minimum. Nokumo is GDPR-compliant with a full audit log per guest.

Yes. Every guest gets a pre-arrival link: they confirm details, upload their passport, pay any outstanding balance, and receive a door code. eVisitor registration files automatically with the Croatian authorities. Your team handles zero paperwork regardless of arrival hour. Late arrivals are the norm in Adriatic season, and the workflow treats 11 p.m. exactly like 11 a.m.

No. Self Check-In is priced at EUR 0.49 per completed check-in. If a guest abandons the flow or checks in at the desk instead, you are not charged. There is no monthly minimum and no per-link fee, so seasonal properties only pay for check-ins that actually happen.

Yes. Payment is built into the pre-arrival flow: the guest settles the outstanding balance online before receiving their door code, so no payment chase happens at the door. The fiscal receipt is issued automatically through ePorezna or FURS where fiscalisation applies.

eVisitor filing is specific to Croatia, but the same automation covers the other registration regimes Nokumo serves — including AJPES/eTurizem reporting in Slovenia and Meldepflicht in Austria. Each market's registration is submitted from the same check-in flow, with no separate manual step per country.

No. The guest receives an ordinary email or SMS link — there is nothing to install and no account to create. They open the link, complete the steps in the browser, and get their door code. This keeps completion rates high, especially for older guests and international travellers.

Yes. Every Nokumo product runs on a 14-day free trial with no credit card required, and onboarding pre-configures the check-in templates for your property. Most properties are live in under 5 business days, so a full season-ready test fits comfortably inside the trial window.