PMS Migration Patterns in EU Hospitality 2025
340 migrations analysed. What separates a 3-week go-live from a 6-month project? Data from EU hotels that switched PMS in 2024–2025.
Introduction
PMS migration is consistently rated the #1 operational risk by EU hotel operators. Yet 94% of properties that migrated to Nokumo in 2024–2025 reported satisfaction at their 90-day check-in. This report analyses the patterns that predict a smooth migration versus a painful one.
Migration phases — average weeks per phase
Conclusion
The single biggest predictor of migration success is data completeness at kickoff. Properties that exported clean historical reservation data before the discovery call completed migration in an average of 3.4 weeks — half the industry average. Nokumo's migration team now requires a data-readiness checklist before scheduling go-live.
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PMS Migration Patterns in EU Hospitality 2025
15 min read · Nokumo Research Team
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