Question 1

Što je Booking Engine za direktne rezervacije?

Accepted Answer

Booking Engine je sloj konverzije na vašoj vlastitoj web-stranici: gosti provjeravaju stvarnu dostupnost, plaćaju i odmah dobivaju potvrdu, bez OTA-e posrednika. To nije rezervacijski sustav: svaka rezervacija koju zabilježi zapisuje se izravno u Nokumo PMS, koji ostaje sustav evidencije.

Question 2

Je li Booking Engine isto što i rezervacijski sustav?

Accepted Answer

Ne. Booking Engine je gostu okrenuta naplata na vašoj web-stranici; rezervacijski sustav, PMS, mjesto je gdje se rezervacije pohranjuju i kojim se upravlja. Nokumoov engine svaku rezervaciju zapisuje u PMS u stvarnom vremenu, tako postoji jedan kalendar i nema ručnog ponovnog unosa.

Question 3

Kakvu proviziju Nokumo uzima na direktne rezervacije?

Accepted Answer

Nula. Svaka rezervacija na vašoj stranici je bez provizije. Plaćanje se izvršava putem Nokumo Paya, sigurnog sustava na bazi Stripea, uz trenutnu potvrdu, a rezervacija u stvarnom vremenu stiže u vaš PMS.

Question 4

Kako gosti nalaze moju stranicu za direktne rezervacije?

Accepted Answer

Nokumove stranice za rezervacije imaju SEO strukturu i indeksira ih Google, a vaš se objekt prikazuje na Google Hotelsu. Gost koji traži hotel u Dubrovniku može pronaći vaš objekt, provjeriti dostupnost i potvrditi rezervaciju, a da nikada ne vidi Booking.com.

Question 5

Kakve rezultate su objekti postigli direktnim rezervacijama?

Accepted Answer

Hotel Delminivm smanjio je ovisnost o OTA-ima za 30% u prvoj godini na Nokumu. AdriaticExplore povećao je prihode za 50% u 12 mjeseci, kombinirajući direktne rezervacije s Nokumovim alatima za prihode. Promo kodovi i cijene samo za direktne rezervacije pomažu pretvoriti povratne goste.

Question 6

Why is the Booking.com commission described as "optional"?

Accepted Answer

Because the guest relationship — and the repeat booking — belongs to you, not to the OTA. First-time guests will keep arriving via Booking.com, and Nokumo prices that channel correctly. But when a guest returns, your direct booking portal lets them rebook at 0% commission instead of 15–20%.

Question 7

How quickly can I set up a direct booking portal?

Accepted Answer

You can be taking direct bookings within your onboarding week. The portal is generated from your existing PMS data — rooms, rates, photos, policies — so there is no separate build project. A shareable portal link works even before you attach a custom domain or full website.

Question 8

Can I offer promo codes and packages on my direct portal?

Accepted Answer

Yes. Promo codes with configurable scope run per rate plan, and you can display them publicly for consumer campaigns or hide them for B2B partners such as corporate clients and travel agents. Packages bundle accommodation with extras like cleaning or excursions, bookable only on your direct channel.

Question 9

Does the booking portal support multiple languages and currencies?

Accepted Answer

Yes. The guest-facing portal renders in the languages Nokumo supports, and multi-currency billing handles cross-border guests. This matters most for Adriatic and Alpine properties whose guests book from across the EU — the portal should not lose a German guest at a Croatian property to a language gap.

Question 10

Will direct bookings mess up my OTA availability?

Accepted Answer

No — the portal draws from the same central availability as every OTA channel. A direct booking decrements inventory and closes the window on Booking.com and Airbnb within the same 60-second sync, so you can never oversell by adding a direct channel.

Question 11

How do I measure whether the portal is working?

Accepted Answer

Compare your direct share of bookings before and after, and watch repeat-guest behaviour: returning guests who originally came via an OTA are the cheapest direct-conversion opportunity. Nokumo's reporting shows channel mix per booking, so the shift is measurable rather than anecdotal.

Provizija koju plaćate Booking.com-u je opcionalna.

Od Google pretrage do potvrđene rezervacije.

Booking Engine za direktne rezervacije: najčešća pitanja

Istražite cijelu Nokumo platformu

Upravljanje smještajem (PMS)

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