Question 1

Kaj je sistem za neposredne rezervacije?

Accepted Answer

Sistem za neposredne rezervacije je konverzijska plast na vaši lastni spletni strani — gostje preverijo dejansko razpoložljivost, plačajo in takoj prejmejo potrditev, brez OTA vmes. To ni rezervacijski sistem — vsako zajeto rezervacijo neposredno zapiše v Nokumo PMS, ki ostaja vaš osrednji sistem.

Question 2

Ali je sistem za neposredne rezervacije enak rezervacijskemu sistemu?

Accepted Answer

Ne. Sistem za neposredne rezervacije je blagajna, obrnjena k gostu, na vaši spletni strani; rezervacijski sistem, PMS, pa je mesto, kjer se rezervacije hranijo in upravljajo. Nokumov sistem vsako rezervacijo v realnem času zapiše v PMS, zato obstaja en sam koledar in ni ročnega ponovnega vnašanja.

Question 3

Kolikšno provizijo Nokumo zaračuna za neposredne rezervacije?

Accepted Answer

Nič. Vsaka rezervacija na vaši lastni strani je brez provizije. Plačilo poteka varno prek Nokumo Pay, ki temelji na Stripeu, potrditev je takojšnja, rezervacija pa v realnem času pristane v vašem PMS.

Question 4

Kako gosti najdejo mojo stran za neposredne rezervacije?

Accepted Answer

Nokumove strani za rezervacije so SEO-strukturirane in jih indeksira Google, vaša nastanitev pa se pojavlja na Google Hotels. Gost, ki išče hotel v Dubrovniku, lahko najde vašo nastanitev, preveri razpoložljivost in potrdi rezervacijo, ne da bi sploh videl Booking.com.

Question 5

Katere rezultate so nastanitve dosegle z neposrednimi rezervacijami?

Accepted Answer

Hotel Delminivm je v prvem letu z Nokumom zmanjšal odvisnost od OTA za 30 %. AdriaticExplore je v 12 mesecih povečal prihodke za 50 %, združil je neposredne rezervacije z orodji Nokuma za upravljanje prihodkov. Promocijske kode in cene samo za neposredne rezervacije pomagajo spreobrniti vračajoče se goste.

Question 6

Why is the Booking.com commission described as "optional"?

Accepted Answer

Because the guest relationship — and the repeat booking — belongs to you, not to the OTA. First-time guests will keep arriving via Booking.com, and Nokumo prices that channel correctly. But when a guest returns, your direct booking portal lets them rebook at 0% commission instead of 15–20%.

Question 7

How quickly can I set up a direct booking portal?

Accepted Answer

You can be taking direct bookings within your onboarding week. The portal is generated from your existing PMS data — rooms, rates, photos, policies — so there is no separate build project. A shareable portal link works even before you attach a custom domain or full website.

Question 8

Can I offer promo codes and packages on my direct portal?

Accepted Answer

Yes. Promo codes with configurable scope run per rate plan, and you can display them publicly for consumer campaigns or hide them for B2B partners such as corporate clients and travel agents. Packages bundle accommodation with extras like cleaning or excursions, bookable only on your direct channel.

Question 9

Does the booking portal support multiple languages and currencies?

Accepted Answer

Yes. The guest-facing portal renders in the languages Nokumo supports, and multi-currency billing handles cross-border guests. This matters most for Adriatic and Alpine properties whose guests book from across the EU — the portal should not lose a German guest at a Croatian property to a language gap.

Question 10

Will direct bookings mess up my OTA availability?

Accepted Answer

No — the portal draws from the same central availability as every OTA channel. A direct booking decrements inventory and closes the window on Booking.com and Airbnb within the same 60-second sync, so you can never oversell by adding a direct channel.

Question 11

How do I measure whether the portal is working?

Accepted Answer

Compare your direct share of bookings before and after, and watch repeat-guest behaviour: returning guests who originally came via an OTA are the cheapest direct-conversion opportunity. Nokumo's reporting shows channel mix per booking, so the shift is measurable rather than anecdotal.

Provizija, ki jo plačujete Booking.comu, je neobvezna.

Od Googlovega iskanja do potrjene rezervacije.

Pogosta vprašanja o sistemu za neposredne rezervacije

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