All-in-One Hospitality Management Solution
- End-to-End Property Management
- Automation of Daily Operations
- More Direct Bookings
Very fast and easy initial implementation. Thanks to the intuitive interface and quality support, the implementation of Nokumo went smoothly. We quickly became familiar with the various features and functionalities of the system and became operational exceptionally quickly, even though we were new to the hotel business.
Moro Inn Korčula (30 rooms)
Guest registration, invoicing, preparation for arrivals and departures – all of these processes have never been faster or easier for us. Thanks to the integrated system provided by Nokumo, and considering that our reception sometimes has to check in more than 1,000 guests per day, the introduction of Nokumo has significantly lightened our workload.
Ventus Travel Agency Novalja (300+ accommodation units)
Our Partners
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Why Nokumo PMS
Unified dashboard
- Monitor all your day-to-day operations from one centralized, easy-to-use interface
Intuitive multi-property calendar
- Manage bookings, rates, and availability across all your properties with a flexible, clear, and fast-loading calendar
Advanced pricing setting
- Customize your rates, restrictions, and policies with powerful tools designed to help you maximize revenue
Automated guest communication
- Use templates for emails and SMS messages to stay in touch with guests, reduce no-shows, and enhance the guest experience
Smart financial management
- From fiscalization to POS/ERP integration, Nokumo simplifies financial tasks so you can stay focused on running your business
What Our Partners Say
Frequently Asked Questions
Do you have a new employee? It's not the same whether it will take them 4, 40, or 140 hours to adopt the PMS system and how many mistakes they will make in the process, right? Despite its extensive range of functionalities, Nokumo has managed to maintain user-friendliness. Quickly and easily onboard new employees, and minimize human errors.
Features list
Accommodation & Rate Setup
| Multi-property configuration | Manage multiple properties from one account. |
| Unit type definition | Define unit types with amenities, bed specs, and photos for accurate listings. |
| Multilingual content | Property and unit descriptions in multiple languages to attract international guests. |
| Catalog of additional services & fees | Configure extras (tourist tax, wellness, transfers, pets, parking, etc.) for upsell and compliance. |
| Owner relationship setup | Support owner-specific models (own name/account, special tax procedure, “on behalf of”). |
Pricing & Restrictions
| Independent and derived rate plans | Build rate plans; auto-calculate linked plans from a base plan. |
| Relative/absolute price adjustments | Maintain price gaps or fixed deltas between plans without manual edits. |
| Minimum/maximum stay | Control stay length to boost occupancy and yield. |
| Lead-time rules | Set min/max days before arrival for bookings. |
| Arrival/departure day controls | Limit check-in/out to selected weekdays. |
| Map plans to unit types | Ensure each plan appears only where valid. |
| Map plans to channels | Control which plans are sold on which channels. |
| Deposit policies | Configure deposits by plan to reduce no-shows. |
| Cancellation policies | Standardize cancellation terms by plan/channel. |
| Cancellation policies | Adjust price/availability based on guest count. |
| Packages & special offers | Promote seasonal deals and inclusions. |
| Promo codes | Trackable discounts for campaigns and partners. |
| Bulk/batch updates | Mass-update availability, rates, and restrictions. |
| Per-date & day-of-week controls | Fine-tune pricing and rules by specific dates or weekdays. |
Reservation Management
| Unified calendar view | See availability, rates, and reservations together for faster decisions. |
| Color-coded statuses & channels | Instantly recognize reservation status and source. |
| Drag & drop move | Reassign reservations to optimize occupancy. |
| Individual reservations | Standard single-booking workflow. |
| Group reservations | Handle allotments and group stays efficiently. |
| Optional reservations with offers & expiry | Send auto-generated offers; auto-expire if not confirmed. |
| Add-ons per reservation | Log services/fees to capture ancillary revenue. |
| Fast guest registration (ID/passport reader) | Speed up check-in and reduce errors. |
| Automatic guest registration in several EU countries | Compliant guest reporting with less manual work. |
| Native Photo Check-in (OCR) | Smartphone-based ID capture and registration. |
| Central contact database | Guests/customers/owners in one place for quick lookup. |
| Status & channel tracking | Monitor by predefined statuses, channel type, and individual channel. |
| Auto printing of check-in forms | Generate legally required forms automatically. |
| Discounts & on-the-fly rate edits | Flexibility to save deals at the desk. |
| Data export to Excel | Share and analyze data outside the system. |
Financial Management
| Auto offers | Generate professional quotes instantly. |
| Proforma invoices | Request and track deposits clearly. |
| Final invoices | Issue tax invoices with one click. |
| Credit notes | Handle corrections and refunds properly. |
| Fiscalization compliance | Meet local fiscal requirements in Croatia, Slovenia, Austria and Germany. |
| Invoice routing & split costs | Split lodging/extras across multiple invoices. |
| Structured payment recording | Clear ledger for paid/unpaid/partial payments. |
| EU e-Invoice (ISO 19845:2015) | Standards-compliant electronic invoicing. |
| Digital archiving | Secure, searchable invoice storage. |
| PCI-DSS card data retrieval | Handle stored card data securely. |
| Card processing via gateways | Charge cards through integrated payment providers. |
| Offer/invoice export to Excel | Export lists with all relevant fields. |
| Bulk export of financial docs | Speed up accounting and audits. |
| Owner settlement & automated owner invoices | Streamline owner accounting processes. |
| SEPA payment order generation | Create bank files for batch payouts. |
Operations Dashboard
| Arrival list + cleaning/maintenance | Plan daily ops; export to Excel/PDF. |
| Departure list + cleaning/maintenance | Coordinate turnarounds; export to Excel/PDF. |
| New/modified/canceled overview | Stay on top of booking flow changes. |
| In-house overview with meal lists | Align front desk and F&B operations. |
| Guest registration reminders (in several EU countries) | Prevent missed legal registrations. |
| Occupancy overview (property, unit type) | High-level and detailed occupancy at a glance. |
| Occupancy for selected dates | Focus on a specific period for planning. |
| Option-hold list with expiries | Recover tentative business before it lapses. |
| Guest birthday list | Personalize communication and upsells. |
| Mid-stay cleaning plan | Schedule housekeeping for long stays. |
| Overdue/due invoice list | Improve collections and cash flow. |
Email Templates & Automation
| Multilingual templates | Communicate in guest language. |
| Offer templates | Faster, consistent quoting. |
| Reservation confirmation templates | Reduce errors and support calls. |
| Arrival reminder templates | Lower no-shows and prepare guests. |
| Post-stay thank you/review templates | Drive reviews and repeat bookings. |
| Automated sending rules | Send on triggers (status/time/condition). |
| Manual send using templates | Personalize while staying on brand. |
| Free-form messages | Handle edge cases and special requests. |
| Message history (guest) | Full context for repeat interactions. |
| Message history (reservation) | Traceability per stay. |
| Bulk message history | Audit large sends for compliance. |
| Attachments | Include vouchers, invoices, and guides. |
Statistics & Reporting
| Revenue projections | Forecast by time, unit type, rate plan, channel, revenue type. |
| Actual revenue | Track realized revenue on the same dimensions. |
| Reservations count | Volume trends by time/unit type/channel. |
| Overnight stays count | Operational planning and occupancy insights. |
| ADR | Average rate by time/unit type/channel. |
| RevPAR | Revenue per available room by time/unit type/channel. |
| Pace / Pick-up | Booking speed vs. target to act early. |
| Cancellation dynamics | Analyze by booking date, arrival date, channel, unit type. |
| Departure & arrival dynamics | Staff planning and workflow optimization. |
| Weekday occupancy | Identify weekday patterns for pricing. |
| Guest demographics | Country, age group, gender, stay length, channel. |
| Occupancy vs ADR/RevPAR correlation | Understand price–demand relationships. |
| Occupancy & Revenue over time | Property- and unit-type-level trends. |
| Annual reservation calendar | Sold unit count and guest count year view. |
| Owner statements | Transparent owner-facing reporting. |
| Summary managerial report | Aggregate KPIs with period comparison (Summay Manager's Report). |
| Ad-hoc report builder | Aggregation, filtering, and drill-down to the lowest detail. |
User & Access Control
| Unlimited user accounts | Scale access without extra overhead. |
| Predefined roles | System administrator, reception, owner, etc. |
| Custom permissions | Fine-grained access per user. |
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