Self Check-In Starter Guide

This practical guide shows how contactless self-check-in can streamline your front desk, reduce admin, and delight modern guests who prefer digital over desk. Whether you're short-staffed, dealing with long queues, or just ready to modernize, this easy-to-follow playbook breaks it all down, step-by-step. Perfect for independent hotels looking to compete with big brands without the big tech hassle.

What's Inside?

Independent hotels across Germany, Austria and Switzerland are switching to contact-free, guest-driven arrivals. Faster for travellers, lighter on your team and simpler to deploy than you’d expect. This starter guide walks you through the shift in plain language, turning “self-check-in” from buzzword to bottom-line win.

Why guests expect it now

3-in-4 travellers say they’d rather manage check-in on their own phones, especially Gen Z and late-night arrivals. Meet that demand or risk them choosing a hotel that does.

How the flow actually works

From pre-arrival email to instant digital key, the guide breaks down the four touch-points that turn paperwork into a 30-second, touch-free journey.

Seamless PMS plug-in

Native integration syncs reservations, ID capture and digital keys with your existing system, so you can launch in hours.

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